Informing British Council's UX and development team
The British Council requested an accessibility and UX audit of their Egyptian website (in order to roll out improvements across all of their MENA (Middle East and north Africa) websites, as a key part of their process to comply with WCAG 2.1 accessibility standards.
Testing for Real Life
For a comprehensive accessibility audit, we conducted three testing techniques: Desk-based testing means running a script over web pages in order to detect accessibility issues with content. Assistive technology testing requires an accessibility expert to go through top level pages, key pages and key elements (navigation bar, forms etc) using various forms of assistive technology and report where the technology is hindered. User testing with relevant participants then picks up weaknesses the previous tests will not, making the outcomes of the work more meaningful in ‘real life’.
Specific and Global issues identified
Our report presented two categories of accessibility issues: Global issues present on various parts of the website that only need to be addressed once. For example, a colour contrast issue with the main font colour and main background colour can be listed once in global issues, but should be fixed wherever that issue occurs on the website. Specific issues where we used assistive technology and real users to uncover specific issues, all of which were listed in the report. The final report detailed what work needs to be carried out in order for the Egyptian British Council website to comply with WCAG 2.1 accessibility standards.
Huxley were very professional in their work and I would like to acknowledge their user accessibility testing team for the hard work done and their dedication. The report produced in excel format was very comprehensive, highlighting key areas of improvement along with links to screenshots. It was a real pleasure working with all of you.Hafiz Furqan Bashir | Head of Equality, Diversity and Inclusion MENA
Full WCAG 2.1 Compliance
The British Council were presented with a comprehensive accessibility report, detailing what work needs to be carried out in order for the Egyptian British Council website to comply with WCAG 2.1 accessibility standards.